" Dear Wayne, "
This letter is to thank you for your professional attitude and assistance while my wife and I were looking to purchase a property in your area. I very much appreciate the fact, that although we were genuine purchasers to whom you could have sold a property, you advised us of the availability of another property which fitted our criteria and which was listed with another agent. The result was that i bought that property. I would also like to say that if you had the property listed, i would have been very happy to have purchased it through your office. Our enthusiasm for properties in this particular complex was initiated by your friendly and helpful advice when you first showed us a property in the area. The above highlights your integrity and professionalism, and I have no hesitation in recommending you to any of my friends and acquaintances should they be seeking to purchase a property in your area. With best regards,